Customers are the center of all activities at hospitals that meet JCI standards

11/14/2023

“When it comes to JCI, in addition to strict standards to ensure quality and safety for all customers using hospital services, JCI also has standards for care services.

We believe that medical services must be associated with the MIND of all employees in the medical team. Each medical staff must always take care, always listen and understand concerns and worries as well as accompany each customer throughout the treatment journey. The JCI ® Golden Seal is a testament and prestigious commitment of Phuong Chau International Hospital - Can Tho to service quality and a culture of compassionate service for each customer who has trusted and entrusted their trust. when coming to our hospital.”

According to MSc. Nguyen Pham Hoang Lan - Senior Advisor of Phuong Chau Medical Group.

* JCI is the abbreviation for Joint Commission International, a non-profit organization that evaluates the quality of US medical service providers. In September 2022, Phuong Chau International Hospital completed the JCI certification process and successfully earned the Gold Seal of Quality ®, becoming the first hospital in the Mekong Delta and one of 7 hospitals in the Mekong Delta. Vietnam achieves this prestigious quality standard.