Being fully guaranteed rights when going to the hospital for medical examination and treatment is a legitimate need of any patient. Currently, medical facilities pay great attention to ensuring the rights of patients. However, during the treatment process, for some reason, these rights can be forgotten. At Phuong Chau International Hospital, the rights and obligations of patients are guaranteed according to Joint Commission International (JCI) standards. JCI standards are like a second eye that will monitor on behalf of the patient to ensure that these rights are always implemented.

On September 24, 2022, Phuong Chau International Hospital officially entered the world JCI map. JCI standards take the patient as the central measure. The JCI standards set has hundreds of policies, procedures and more than 1,200 measurement factors.